Missed call forwardedSarahNew customer
“Hi, I’m looking for someone to fix a leaking tap.”
- Reason
- Plumbing enquiry
- Location
- Rowville
- Urgency
- Today if possible
- Customer
- Sarah · 04XX XXX XXX
Missed call answering for tradies
You can’t always answer the phone. We can.
With missed-call forwarding set up, your phone rings first. If you don’t answer, VoiceAU picks up, finds out what the caller needs and sends the details straight to you.
Powered by conversational AI, so customers can speak naturally in their preferred supported language — while you receive the call summary in English.
✓ No signup required · Try a one-minute demo call↗New enquirySent to your phone
Your phone rings first. VoiceAU picks up missed calls.
- ✓ Keep your number
- ✓ Missed calls answered
- ✓ After-hours coverage
- ✓ Clear call summaries
How it works
Your phone rings first. VoiceAU handles missed calls.
With the default setup, you answer calls as normal. VoiceAU steps in only when a call goes unanswered.
JJamesRinging your phoneAnswer
Your phone rings first
Customers call your usual business number. You can pick up as normal.
JMy hot water has stopped...
UnderstandingUrgent service enquiry
Miss it? VoiceAU answers
If you don’t pick up, the call forwards to VoiceAU after a short delay. It asks what the caller needs.
▥VoiceAU · NOWNew enquiry from JamesHot water · Glen Waverley
You get the details
Receive the caller’s details and a clear summary so you can follow up.
Live demo
Don’t take our word for it. Call it.
VoiceAU is ready to answer missed calls 24/7. Try a one-minute demo call to hear what your customers would experience.
Call the live demo04XX XXX XXXNo signup. A quick call is all it takes.
Call now ↗
For trade businesses
Missed call answering for tradies
When you are on the tools, under a house or driving between jobs, the phone is the last thing you can stop for. VoiceAU answers the calls you miss and sends you the job details.
You are on the tools
Your phone rings while you are working. Answer it when you can, or let it go and keep working.
VoiceAU answers instead
After a short delay the missed call forwards to VoiceAU, which asks what the job is and how urgent it is.
You call back prepared
You get the name, number, suburb, job type and preferred time, so you can ring back ready to quote.
Built for plumbers, electricians, builders, landscapers, HVAC and refrigeration, cleaners, locksmiths, pest control and handyman businesses.
Missed call answering questions
Common questions from tradies
Short answers, and there is more detail on the full FAQ page.
What is a missed call answering service?
It answers the calls you cannot pick up. Your phone still rings first; when a call goes unanswered it forwards to VoiceAU, which speaks with the caller, collects the job details and sends you a summary.
Do I need a new phone number?
No. You keep your business number, and missed-call forwarding only sends calls to VoiceAU when you do not answer.
What details do I receive?
The caller’s name and number, their suburb or address, what the job is, how urgent it is and any preferred time. Bookings are not confirmed for you, so you call the customer back.
Set up your service
Set up your service →Ready to make it yours?
Set up missed-call forwarding in about 5–10 minutes. Call summaries arrive by SMS by default; you can change notification settings later.